Returns & Exchange Policy

All products purchased from iDress.pk can be exchanged within 7 days only if 

  • The item(s) is faulty, damaged or defective at the time of delivery.
  • The item(s) does not match the original specifications of the product or is found to be not the same as you had actually purchased.

You must notify us within 3 days of delivery by calling us at +92 317 4747427, in case you want to raise a dispute. We look at each dispute on a case-by-case and tries to be fair.

There are certain scenario where it is difficult for us to support returns & exchanges. Such scenarios include but are not limited to the following:

  • Exchange request is made outside the specified time frame.
  • Product is damaged because of use.
  • Product has been tampered.

Anything is missing from the package including price tags, labels, original packing freebies and accessories.

We does not offer a “refund” or “Money Back Guarantee” on purchased items.