Returns & Exchange Policy
All products purchased from iDress.pk can be exchanged within 7 days only if
- The item(s) is faulty, damaged or defective at the time of delivery.
- The item(s) does not match the original specifications of the product or is found to be not the same as you had actually purchased.
You must notify us within 3 days of delivery by calling us at +92 317 4747427, in case you want to raise a dispute. We look at each dispute on a case-by-case and tries to be fair.
There are certain scenario where it is difficult for us to support returns & exchanges. Such scenarios include but are not limited to the following:
- Exchange request is made outside the specified time frame.
- Product is damaged because of use.
- Product has been tampered.
Anything is missing from the package including price tags, labels, original packing freebies and accessories.
We does not offer a “refund” or “Money Back Guarantee” on purchased items.